Please read this agreement carefully, as it contains important information regarding your legal rights and remedies.
Cyberlogic Innovations Pvt. Ltd. ("Cyberlogic") is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
Cyberlogic provides web hosting, domain name registration, and related products and services to our customers and subscribers ("Users"). We are dedicated to maintaining the highest level of data privacy and security.
When this Policy refers to "Cyberlogic," "we," "us," or "our," it pertains to Cyberlogic Innovations Pvt. Ltd., responsible for protecting your personal information in accordance with this Privacy Policy ("Data Controller").
This Privacy Policy outlines how Cyberlogic processes information, including personal data, collected on our website, services, forums, and mobile applications ("Platform"). All personal data are processed in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR").
For any inquiries about this Policy or requests concerning the processing of personal data, please contact us at support@turbohostpro.com.
Cyberlogic adheres to the following general data processing principles:
All information stored on Cyberlogic's Platform is treated as strictly confidential. It is securely stored and accessed only by qualified and authorized personnel.
We collect the following personal information about you when you use the Cyberlogic Platform. This information is necessary for the performance of the contractual arrangement between you and us and to comply with legal obligations. Failure to provide this data may result in the de-activation of your Cyberlogic Account.
You may also provide information through forms, searches, updates to your account, surveys, community forums, promotions, or other features of the Cyberlogic Platform. We advise against posting sensitive information publicly.
We process the information you provide based on:
Take precautions to protect your personal information by avoiding the inclusion of sensitive data in your communications with us.
You can access, edit, update, or delete your contact details by logging into your Cyberlogic Account. To deactivate your account, contact us at support@turbohostpro.com.
If you call or schedule a meeting with Cyberlogic, conversations may be recorded for quality management purposes. We may process data such as email address, date, time, duration of conversation, and any personal data provided by you voluntarily.
Processing is necessary for the legitimate interests pursued by Cyberlogic or based on your consent.
Recordings will be kept for up to 30 days and deleted thereafter.
When you use the Cyberlogic Platform or contact us directly, we may collect information, including personal information, about the services you use and how you use them.
This information is necessary for contract performance, compliance with legal obligations, and our legitimate interest in providing and improving platform functionalities.
We process this information based on your consent, contractual arrangements, and legitimate interests of Cyberlogic.
We use, store, combine, and process information, including personal information, about you for the following purposes:
Cyberlogic welcomes all qualified applicants to apply for open positions published on our website. We collect contact details and CVs ("Applicant Information") via the relevant Position Application Form on our website or other provided means. Applicant Information is used solely for internal recruitment purposes, including identifying applicants, evaluating applications, making hiring decisions, and contacting applicants.
We are committed to keeping Applicant Information private and retain it for no longer than one year after the applied position has been filled or closed. Applicant Information may be used for future applications or employment purposes related to the applicant's work at Cyberlogic.
If you wish to access, update, or delete your Applicant Information submitted to Cyberlogic, please contact us at support@turbohostpro.com.
We may collect, store, and process certain information pertaining to visitors and users of our User’s websites or services, solely on our Users’ behalf and at their direction. Each of our Users is able to collect and manage information, including personal data, via their website. Such information and personal data are then stored with Cyberlogic. For such purposes, within the meaning of the GDPR, Cyberlogic may, in certain limited cases, as specified in the Terms of Service, be considered as a “data processor” of such information pertaining to visitors and users of their websites or services. The Users controlling and operating such User websites shall be considered as the “data controllers” of such information and shall be solely responsible for complying with all relevant laws and regulations, including privacy and data protection laws.
Users are solely responsible for the security, integrity, and authorized usage of information related to visitors and users of their websites or services, and for obtaining consents, permissions, and providing any fair processing notices required for the collection and usage of such information.
Cyberlogic has no direct relationship with the individual visitors and users of our User’s websites or services whose personal data it processes. If you are a customer of any of our Users and would like to make any requests regarding your personal data, please contact such User(s) directly.
For more information about data processing arrangements between us and our Users, please see our Terms of Service.
When creating an Account at our Platform, subject to the available preferences, you are free to give consent and/or opt-out from receiving various offers and/or notices directly to your email, phone (SMS and/or Whatsapp messages), or in your Account. We use provided contact details and your preferences for direct marketing (by sending various offers or newsletters) and/or Service expiration notices / renewal reminders.
This communication, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g., location, social media profile information, purchase history etc.) or we have collected or generated from other sources as described below.
Please note that in case you subscribe to service expiration notices / renewal reminders via SMS/WhatsApp, it is our right, but not an obligation, to send such notices / reminders for each Service.
If a User wishes to change their preferences communication (revoke consent or object), they are free to exercise such option at any time they wish by:
You may also at any time refuse to receive information from us by sending an email to support@turbohostpro.com.
Developing Platform: We use data, including public feedback, to conduct research and development for the further development of our platform in order to provide you and others with a better, more intuitive, and personalized experience, and to drive membership growth.
Customer Support: We use data to help you and fix problems. We use the data (which can include your communications) to investigate, respond to, and resolve complaints and issues (e.g., bugs).
Aggregate Insights: We use data to generate aggregate insights. We use your data to produce and share aggregated insights that do not identify you.
Security and Investigations: We use data for security, fraud prevention, and investigations. We use your data (including your communications) if we think it's necessary for security purposes or to investigate possible fraud or other violations of our Terms of User or this Policy and/or attempts to harm our Users.
We collect and receive your Personal data from yourself (including your device) as well as from the following sources:
We generally retain your personal information for as long as is necessary to provide our services and to comply with our legal obligations. Where your personal information is no longer required, we will ensure it is securely deleted.
If you would like to stop us using your personal information, you shall request that we erase your personal information and close your Cyberlogic Account.
After deactivation of Account, we will still retain the following data for the purposes of compliance with applicable legal requirements (such as tax, accounting, legal reporting, AML, other), for as long as we are legally required by virtue of such legal requirements:
Please also note that we may further retain some of your personal information in such cases (i.e., after closure of your Cyberlogic Account):
Forum posts or other publicly visible information may continue to be publicly available on the Cyberlogic Platform, even after your Cyberlogic Account is deactivated. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database but are disassociated from personal identifiers.
To resolve disputes, enforce our agreements and/or pursue or protect our legitimate interests, as we protect Cyberlogic Platform from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.
Domain name registration data - at the moment of writing this Policy, in order to register domain, we are requested to provide personal information about the owner of the domain; this information is shown in WHOIS directory and is public. For more information, please visit ICANN Registrants.
We will share your Personal Data with companies, organizations, or individuals outside our group of companies when we have your consent to do so.
Users' Personal Information may be maintained, processed, and stored by Cyberlogic and our authorized affiliates and service providers in the United Kingdom, Netherlands, Lithuania, or Cyprus, and in other jurisdictions as necessary for the proper delivery of our Services and/or as may be required by law.
Job Applicants Information will be maintained, processed, and stored in Lithuania, in the applied position's location(s), and as necessary, in secured cloud storage provided by our Third-Party Services.
If you reside in a jurisdiction that imposes "data localization" or "data residency" obligations (i.e., requiring that Personal Information of its residents be kept within the territorial boundaries of such jurisdiction), and this fact comes to our attention, we may maintain your Personal Information within such territorial boundaries if we are legally obligated to do so.
You acknowledge that while doing so, we may continue to collect, store, and use your Personal Information elsewhere.
We also use Facebook, Google, as well as other advertising and marketing tools. You should carefully read the privacy policy of these service providers. More information on targeted advertising, as well as your opt-out rights and other rights, you will find on the respective websites of these service providers - Facebook Policies; Google Policies.
Our Services include certain Social Media features and widgets, single sign on features, such as the "Facebook Connect" or "Google Sign-in", the "Facebook Like" button, the "Share this" button or other interactive mini-programs ("Social Media Features"). These Social Media Features may collect information such as your IP address or which page you are visiting on our Website, and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these third parties' Social Media Features are governed by their respective policies.
We will reveal your Personal Data to state and public authorities without your prior permission only when we are legally required to provide information, including taking legal action to defend our rights, as well as the cases, where we have a belief in good faith that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process or enforceable governmental request, enforce applicable Terms of Services, including investigation of potential violations, detect, prevent or otherwise address fraud, security or technical issues.
We may share your personal data in manners other than as described above, pursuant to your explicit consent, or if we are legally obligated to do so.
Cyberlogic Innovations Pvt. Ltd. ("Cyberlogic") has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic, and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third-Party Services for further enhancing the security of our Services and protection of our Visitors' and Users' privacy.
Regardless of the measures and efforts taken by Cyberlogic, we cannot and do not guarantee the absolute protection and security of your Personal Information, or any other User Content you upload, publish or otherwise share with Cyberlogic or anyone else.
We therefore encourage you to set strong passwords for your User Account and avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.
If you have any questions regarding the security of our Services, you are welcome to contact us at support@turbohostpro.com.
You are entitled to a range of rights regarding the protection of your Personal Data, which are subject to limitations, restrictions, and conditions as laid down in GDPR and applicable law. Those rights are:
Some of the rights as above are easy to exercise: i.e., you may at any time access and edit, update or amend your details, opt out of receiving communications from us and our partners by visiting and adjusting your personal account settings, or by e-mail: support@turbohostpro.com.
When you object to processing of Personal Data when processing is carried out on the basis of legitimate interest, we will carefully consider such a request, which may result in your Account closure or de-activation.
Users have the right to lodge a complaint with the national Data Protection Agency in their country of residence in the event where their rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.
We assume that all Users of Cyberlogic Platform have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our website, and mobile applications. We reserve the right to change our Policy at any time and inform by using the way as indicated in Section 17. Continued use of Cyberlogic's website and mobile applications implies acceptance of the revised Policy.
This Policy is an integral part of Cyberlogic's Terms and Conditions.
We will ask for your consent before using information for a purpose other than those set out in this Policy.
For all your requests or comments concerned with this Privacy Policy, please contact: support@turbohostpro.com.
Our Policy applies to all of the services offered by us and our affiliates, including Cyberlogic Innovations Pvt. Ltd., but excludes services that have separate privacy policies that do not incorporate this Policy.
Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services or other sites linked from our services.
Our Policy may change from time to time. We will post any Policy changes on our website and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notifications of Policy changes).
If you have any further questions regarding the data Cyberlogic collects, or how we use it, then please feel free to contact Data Protection Officer at the details as indicated above hereof.