Cookie Policy

Please read this agreement carefully, as it contains important information regarding your legal rights and remedies.

Privacy Policy

CYBERLOGIC INNOVATIONS PRIVATE LIMITED, registered address Office No 302 B,sanskriti, Tower Bombay Motor Circel, Jodhpur City, Jodhpur, Jodhpur, Rajasthan, India, 342001 (hereinafter referred to as the “Company,” or “we”), shall undertake to ensure the security of personal information and the protection of rights of the visitors of the website (hereinafter referred to as the “Visitors”) while you use Company group websites including but not limited to www.turbohostpro.com (hereinafter referred to as the “Website”) and the content of it.

First and foremost, we DO NOT sell your personal information. However, when you visit or interact with our sites, services, applications, tools or messaging, we or our authorized service providers may use cookies, web beacons, and other similar technologies to make your experience better, faster and safer, for advertising purposes and to allow us to continuously improve our sites, services, applications and tools.

General Information About Cookies

We use cookies on our Website to customize its functioning and enhance ease of use during navigation.

What is a cookie?

A cookie is a small file placed onto your device that enables our Website features and functionality, such as identifying your device, securing your access to the Website, and storing data like login information, browser type, demographic data, and browsing habits.

Objectives and Aims:

  • Ensure efficient and safe functioning of the Website, including enabling and supporting security features and detecting malicious activity.
  • Understand, improve, and research products, features, and services, including analyzing user behavior across devices and platforms.
  • Recognize returning visitors, personalize experiences, and avoid unnecessary re-registration or re-filling of information.
  • Analyze user habits to ensure convenient and efficient Website functioning, meeting user needs and expectations.
  • Measure information and data flows to accumulate statistical data about user activity and preferences.
  • Targeting and advertising by collecting information to display relevant content and advertising both on and off our Website.

We may link cookie data with information obtained from other legal sources, subject to applicable laws.

GENERAL INFORMATION ABOUT COOKIES

We use cookies on our Website to customize its functioning as much as possible, contributing to ease of use when navigating our Website.

What is a Cookie?

A cookie is a small file placed onto your device that enables the features and functionality of our Website. For example, cookies enable us to identify your device and secure your access to the Website. They allow the Website to store data such as:

  • Login data (IP address of the logging-in device, login time, location from which the login is attempted)
  • Type of browser
  • Demographic data (age group, sex)
  • Data about how you browse the Website (which sections you visit, what products you are interested in)

Objectives and Aims

We use cookies to:

  • Ensure efficient and safe functioning of the Website; cookies enable and support our security features, helping us detect malicious activity on our Website.
  • Understand, improve, and research products, features, and services, including when you access our Website from other websites, applications, or devices such as your work computer or your mobile device.
  • Recognize returning visitors of the Website; cookies help us show you the right information and personalize your experience, avoiding re-registration or re-filling of information each time you visit the Website.
  • Analyze your habits so that the functioning of the Website is convenient, efficient, and conforms to your needs and expectations, ensuring that visitors find everything they are looking for without difficulty.
  • Measure the flow of information and data being sent to our Website; we use cookies to accumulate statistical data about the number of users of the Website and their use of it.
  • Targeting and advertising; by using cookies, we may collect information to display only relevant content for your browser by creating different target groups. We may use cookies to show you relevant advertising both on and off our Website.

To the extent allowed by applicable laws, we may link the data received from cookies with other information obtained about you from other legal sources (i.e., information about the use of services, online accounts, our Loyalty program, etc.).

COOKIES USED ON THE WEBSITE

Each time you visit our Website, both long-term (persistent) cookies and short-term (session) cookies may be created.

Long-term cookies stay in your browser after you sign up and will be read by us when you return to our Website or a partner site that uses our services. They are not deleted after you finish browsing our Website.

Short-term cookies, on the other hand, expire or are deleted after you finish browsing our Website. They usually last during the current visit to our Website or browsing session.

Many web browsers allow you to manage your preferences, including refusing or deleting certain cookies. You may also be able to manage other technologies in the same way that you manage cookies using your browser's preferences.

However, please note that necessary cookies, as specified below, are essential for the functioning of our Website. In case of your objections, we cannot guarantee the functioning of the Website or any of its portions or functionalities.

Below are the main types of cookies used on the Website, categorized according to their types, collected data, and duration of storage:

2.1. Cookies used by the Company

Strictly necessary cookies

These cookies are required for the operation of our Website. They include, for example, cookies that enable storage of information filled by you during the browsing session, enable you to log into secure areas of our Website. Without these cookies operation of the Website would be impossible or its functioning may be severely affected.

Preferences / functional cookies

These improve the functional performance of our Website and make it easier for you to use. These cookies remember the settings selected by the Visitors (for example, the settings of language and time zone). With the use of these cookies, the Visitors may avoid the changes of settings during each visit of the Website. These cookies also remember changes made by you in the Website (for example, in case you leave comment on the Website). These cookies do not track your behavior in other websites.

Analytical / performance cookies

These cookies show us if the Visitor has visited our Website before. The analytic cookies allow us to recognize and count the number of users of our website and see how such users navigate through our Website. We also use cookies to understand, improve, and research products, features, and services. For instance, analytical cookies may show us, which websites are visited more frequently, help us to record dysfunctionalities of the Website, etc.

Marketing, targeting and advertising cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will then use this information to make advertising displayed on it more relevant to your interests. The advertising cookies let us know whether you have already seen the specific advertisement or a certain type of advertisement, and how much time has elapsed since you saw it. We may use the cookies set by another entity so that we could provide the advertisement oriented more specifically to you. They are also used so that we could see the certain advertisements only a certain number of times and that it would help to measure the efficiency of advertising.

2.2. Third-party cookies

Advertising cookies - some ads you can see on our Website have been provided by other legal entities. Some of these entities use their own cookies by analysing how many people have seen the specific advertisement or how many people have seen it more than once. The companies creating such cookies apply the policies prepared by themselves and we have no influence on the creation or storage of such cookies. We recommend you to take a separate interest in the Privacy Policy or the Cookie Policy of those companies, which will be placed on their websites.

Other third-party cookies - in some web pages of our Website, the other entities (for example, social networks) may also use their own anonymous cookies designed so that the programs or applications developed by them would suit your needs. Due to the specific features of the functioning of the cookies, our Website does not have access to the information transmitted by these cookies, likewise other entities do not have access to the information collected by the cookies set by us.

Such other type of third-party cookies used on our Website may include:

  • Necessary cookies:
    • hasoffers_session (60 days)
    • intercom-id-* (90 days)
    • intercom-session-* (90 days)
  • Functional cookies:
    • "Google"
    • "Facebook"
  • Analytical cookies:
    • "Google Analytics":
      • utm_campaign (30 days)
      • utm_medium (30 days)
      • utm_source (30 days)
      • utm_data (cyberlogic cookie for Google Analytics data – 30 days)
  • Marketing, targeting and advertising cookies:
    • "Adwords retargeting"
    • "Facebook retargeting"

All information about the cookies used by us is recorded below:

2.3. Statistics or analytics cookies

Name of the cookie Provider/ Description Duration Purpose/ Data collected
_vis_opt_s WVO 100 days Tracks sessions created for a user. The number of times the browser was closed and reopened.
_vis_opt_test_cookie WVO Expires on browser close Session cookie generated to detect if the cookies are enabled on the browser of the user or not. It also helps in tracking the number of browser sessions a visitor has gone through.
_vwo_uuid_v2 WVO 1 year Calculates Unique Traffic On a website
_vwo_sn WVO 30 mins and reset again to 30 mins on user activity. Stores session-level information
_hjid Hotjar 365 days It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
_hjTLDTest Hotjar Session When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.
_hjAbsoluteSessionInProgress Hotjar 30 Minutes This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.
_hjIncludedInSessionSample Hotjar 30 Minutes This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit.
JSESSIONID New Relic Non-Essential Cookies Session New Relic cookie which is used to monitor session counts for an application
_gid Google Analytics 1 Day This cookie is set by Google Analytics used to distinguish users
_gat Google Analytics 1 minute Used to throttle request rate
_gaexp Google Analytics 90 days (typically, depends on experiment length) This cookie is set by Google Analytics used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.

Marketing or advertising cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and herby more valuable for publishers and advertisers.

Name of the cookie Provider/ Description Duration Purpose/ Data collected
_gcl_au Google Analytics 3 months This cookie is set by Google Analytics to take information in advert clicks and store it in a 1st party cookie so that conversions can be attributed outside of the landing page.
_gat Google Analytics 1 minute Used to throttle request rate
_gaexp Google Analytics 90 days This cookie is set by Google Analytics used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.
ads/ga-audiences Google Session Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behavior across websites.
_fbp Facebook 3 months Used by Facebook to deliver a series of advertisement products such as real-time bidding from third party advertisers.
fr Facebook 3 months Used by Facebook to deliver a series of advertisement products such as real-time bidding from third party advertisers.
tr Facebook Session Used by Facebook to deliver a series of advertisement products such as real-time bidding from third party advertisers.
MUID (Microsoft User ID) Microsoft 1 year This cookie is set by Microsoft as a unique user ID. The cookie enables user tracking by synchronizing the ID across many Microsoft domains.
_uetvid Microsoft Bing Ads 16 days This is a cookie utilized by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.
_uetvid_exp Microsoft Bing Ads Persistent Unclassified
fr Facebook 3 months Used by Facebook to deliver a series of advertisement products such as real-time bidding from third party advertisers.
tr Facebook Session Used by Facebook to deliver a series of advertisement products such as real-time bidding from third party advertisers.
MUID (Microsoft User ID) Microsoft 1 year This cookie is set by Microsoft as a unique user ID. The cookie enables user tracking by synchronizing the ID across many Microsoft domains.
_uetvid Microsoft Bing Ads 16 days This is a cookie utilized by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.
_uetvid_exp Microsoft Bing Ads Persistent Unclassified

3. REFUSAL OR BLOCKING THE COOKIES

Many web browsers are set so that they would automatically accept cookies. The Visitors may, at their discretion, block or delete cookies and similar unique identifiers, if the settings of their browser or device enable them to do so. Nevertheless, if you refuse or block the cookies or other similar technologies, some functions of the Website may be inaccessible to you or they may operate not so efficiently.

Nevertheless, we draw your attention that necessary cookies are necessary for functioning of our Website, and in case of your objections, we will not be sure about functioning of the Website.

You may require that we delete all the data about you, as collected and processed with the help of the cookies, by contacting to the email address support@turbohostpro.com. Such data will be deleted not later than within 28 days after contacting to the above-mentioned email address.

You can opt out of Google Analytics without affecting how you visit our site. For more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout.

You may find more information about how to delete cookies, as well as the other useful information related to the use of the cookies, on the website https://www.allaboutcookies.org/.

4. GENERAL

This Cookie Policy may be updated by the Company.

The Company will inform the Visitors about the updates, by providing the new version of the Cookie Policy. For this reason, we recommend that you periodically visit our Website, where you will always find the latest version of this Cookie Policy.

This Cookie Policy shall be applied from the date of announcement of it on the Website.